REFUND POLICY

I am sure that you will love the item that you receive, and I do everything I can to make you comfortable during the ordering process.

Due to the nature of custom orders, refunds of completed products are not available so please proof carefully! Spell check is not reliable and I am not responsible for any spelling or grammatical errors that are not caught! I feel that it is not my right to question how you would like to word something on your invitation - it is after all yours - so please read through each piece carefully!

If you change or cancel your order before it has been printed, you may be responsible for paper restocking and design fees. These fees will be assessed on an individual basis.

If you change or cancel your order after invitations have been printed, but before they are shipped out, you are still responsible for final payment on the design since all design, printing and assembly work will have been completed at this time.

What you see on the final proof that you approve is what goes to print. However, if a mistake is made on my end and something differs from the final proof that you approved I will happily correct the error at no cost to you and make sure that it happens as fast as possible.

Once a proof has been approved through the proof approval form any revisions, error corrections and/or preference changes after this approval will be deemed “new work” and invoiced in addition to this project’s fees.